Frequently asked
questions.

The best starting point is a free 20-minute intro call. It's a relaxed conversation. No pressure, no jargon. Zoe will listen to what you're experiencing and help you understand which approach feels like the right fit. Book your free call here →

Holistic Counselling is a conversational, whole-person approach to emotional wellbeing and self-awareness. Emotion Code focuses on releasing trapped emotions, the past experiences that have left an energetic imprint. Body Code goes broader, addressing imbalances across the whole body (structural, nutritional, energetic, and more). Belief Code works at the identity level, uncovering and rewriting the subconscious beliefs that quietly drive your behaviour. Yoga Therapy is a body-based practice using movement, breath, and nervous system work, tailored specifically to you. See the modality guide on the Pricing page for more detail.

Not at all. Some of Zoe's clients come having tried everything (therapy, medication, physical treatments) and found something was still missing. Others are completely new to any kind of inner work. Both are welcome.

No. Zoe's work is a complement to professional medical or psychological care, not a replacement for it. Many clients work with a therapist or GP alongside their sessions. If you're in acute crisis, please seek appropriate professional support first.

People who feel stuck (emotionally, physically, or in patterns they can't seem to shift) and who are open to exploring things beyond conventional approaches. You don't need to "believe" in the work for it to be effective. Curiosity and openness are enough.

Holistic counselling is a client-centred approach that considers the whole person: mind, body, and spirit. It integrates traditional counselling with complementary techniques to support emotional wellbeing, self-awareness, and meaningful, lasting change. Sessions are conversational and warm, with space for whatever you bring.

Traditional therapy is excellent at working with thoughts and behaviours. Holistic counselling does that too, while also acknowledging how emotion lives in the body, how energy shifts as we heal, and what gives a person a sense of meaning. It's not a replacement for psychological therapy where that's needed. It's a complementary, integrative approach.

Zoe is currently completing her Diploma in Holistic Counselling and is taking on a limited number of student clients at no cost. You commit to three sessions (online or in person) and complete a short feedback form after each one. The form is part of her training and helps her refine her practice. You receive a full, professional counselling experience. To enquire, book a free intro call.

A combination of formal training and decades of lived practice. Zoe is currently completing a Diploma in Holistic Counselling. Before this, she worked as a Police Detective and Family Liaison Officer in London's Metropolitan Police, a role that required a counselling certificate to practise and involved sitting with people in the worst moments of their lives. As a Yoga Therapist, she has used counselling tools alongside body-based practice for many years.

The first session involves time to share your story, what's bringing you in, and what you'd like the work to focus on. 90 minutes gives us space to do that without rushing. Subsequent sessions are 60 minutes.

If you are in acute psychological distress or experiencing suicidal thoughts, please contact your GP, a registered psychologist, or in Australia call Lifeline on 13 11 14. Holistic counselling works wonderfully for people navigating life transitions, relationship challenges, grief, burnout, and self-development. It is not designed for acute crisis intervention.

When we experience intense emotion (grief, fear, anger, betrayal) our body generates an energetic response. Usually we process it and move on. But sometimes, especially during overwhelm or shock, that emotional energy gets stuck in the body. Dr Bradley Nelson, who developed the Emotion Code, calls these "trapped emotions." They can contribute to physical symptoms, mood patterns, relationship dynamics, and more, often without us knowing why.

Muscle testing (applied kinesiology) uses the body's own neurological responses to access information that isn't always accessible to the conscious mind. It's not infallible, and Zoe doesn't treat it as absolute truth. But it provides a consistent, repeatable method for identifying what the body wants to address. Many practitioners and clients find it remarkably accurate.

No. One of the most valued aspects of this work is that you don't need to relive or fully articulate what happened. The process works at the energetic level. You might identify that a trapped emotion is related to a certain period of your life or a relationship, but you're never asked to re-open wounds.

Most people find sessions surprisingly gentle and often feel lighter, calmer, or more settled by the end. Some experience emotion coming up during the process. This is normal and passes. Zoe holds a steady, warm space throughout. After a session, some people feel a bit tired or emotional as the body integrates the work over 24 to 48 hours.

Yes. Trapped emotions can contribute to physical symptoms including pain, tension, fatigue, digestive issues, and more. While Zoe never makes medical claims and cannot diagnose or treat illness, many clients notice improvements in physical wellbeing as emotional patterns shift. It works well alongside conventional medical care.

Yes. Emotion Code (and Body Code) can be done as a proxy session, meaning Zoe works on behalf of another person, including children, elderly parents, or even animals. The parent or guardian is present for the session and provides consent. Proxy sessions work the same way as in-person sessions.

Emotion Code specifically identifies and releases trapped emotions. Body Code includes Emotion Code as one of its components but also addresses a much broader range of imbalances. Structural alignment, nutritional deficiencies, toxins, pathogens, circuitry (energy flow), and more. Think of Body Code as Emotion Code's more comprehensive sibling.

Many clients with chronic fatigue, pain, digestive issues, hormonal imbalances, and similar conditions have found relief through Body Code work. That said, Zoe works to support the body's natural healing capacity. She cannot diagnose or treat medical conditions, and sessions are always intended as complementary to, not a replacement for, medical care.

Sometimes a session might identify something like a nutritional deficiency or a need to see a particular health professional. Zoe will mention this and provide guidance, but the decision to act on any recommendations is always yours.

Not necessarily. Some clients start directly with Body Code, especially if they're dealing with significant physical symptoms. Others begin with Emotion Code and move into Body Code as they go deeper. Zoe will help you decide the best order during your intro call.

Subconscious beliefs are deeply held convictions, often formed in childhood or through significant experiences, that we operate from automatically without consciously choosing them. They might sound like: "I'm not enough," "Love means sacrifice," "I have to earn my place." These beliefs quietly shape every decision, relationship, and self-perception, even when we consciously think we believe something different.

Cognitive approaches work at the level of conscious thought, identifying and reframing beliefs intellectually. The Belief Code works at a deeper, pre-conscious level. Many people find that even when they know a belief isn't true, they still feel it. Belief Code addresses the layers beneath rational understanding, which is why clients often notice shifts that felt impossible through thinking alone.

Yes. As beliefs are identified, Zoe will share them with you. The process is collaborative. You might immediately recognise something as true, or it might take a moment to sit with it. Either response is normal and valuable.

Absolutely. Many of Zoe's Belief Code clients have done significant amounts of personal development and feel like they've hit a ceiling. The work often reaches layers that talk-based or intellectual approaches don't access, making it a powerful complement to coaching, therapy, or other inner work.

Group yoga classes are designed for a general student. Yoga therapy is a one-to-one therapeutic modality. Every aspect of the session (postures, breath, pace, sequence) is chosen specifically for your body, your nervous system, and your healing goals. There's no performing or keeping up with a class.

Not at all. Yoga therapy meets you exactly where you are. Sessions are built around your current capacity, whether you're recovering from injury, dealing with chronic pain, managing fatigue, or simply very new to any kind of movement practice. There are no prerequisites.

Yes. Yoga Therapy can be done online via Zoom (worldwide) or in person on the Sunshine Coast, QLD. Online sessions work well: Zoe guides you through the practice in real time, observes your movement on screen, and adjusts as needed.

The first session includes a proper assessment of your body, health history, and what you'd like the practice to focus on. 90 minutes gives time to do that without rushing, then move into actual practice. Subsequent sessions are 60 minutes.

Yes, and many clients find combining them works beautifully. Energy healing can release emotional and energetic blocks. Counselling brings them into conscious understanding. Yoga therapy supports the body in integrating that work through movement, breath, and physical presence.

Zoe is a Certified Yoga Therapist and Certified Yoga & Pilates Instructor, with extensive training in therapeutic applications of yoga for the nervous system, chronic conditions, and trauma-informed movement.

Energy healing sessions (Emotion Code, Body Code, Belief Code) are 60 minutes. Holistic Counselling and Yoga Therapy first sessions are 90 minutes, with ongoing sessions of 60 minutes. The free intro call is 20 minutes.

Online sessions are conducted via Zoom. You'll receive a link when you book. You just need a quiet space and a stable internet connection. All modalities (energy healing, yoga therapy, and counselling) work effectively online. Distance is not a barrier.

You don't need to do anything specific to prepare. Come as you are. If you'd like to, you can jot down anything you've been noticing (feelings, symptoms, patterns, situations) but there's no pressure to have it all figured out before you arrive.

Your body continues to process for 24 to 48 hours. You might feel some emotional sensitivity or tiredness during this time. This is normal and a sign the body is integrating the work. Zoe sends session notes after each appointment so you have a record of what was addressed. Drink plenty of water and be gentle with yourself.

This varies from person to person. Some clients come weekly during an intensive period. Others prefer fortnightly or monthly. Zoe will give you her honest recommendation based on what you're working through, and you're always in control of the pace.

Please provide at least 24 hours notice if you need to reschedule or cancel. Late cancellations or no-shows may forfeit the session from your package. Zoe understands life happens. If something unexpected comes up, reach out as soon as you can and she will do her best to work with you.

Zoe is based on the Sunshine Coast, QLD. All sessions are available in person on the Sunshine Coast or online via Zoom worldwide.

Current pricing is available on the Pricing page. All prices are in Australian Dollars (AUD). A free 20-minute intro call is always the starting point. No cost, no commitment.

Energy healing packages (Emotion Code, Body Code, Belief Code) are fully mix-and-match. You might start with Emotion Code and move into Body Code in the next session. Yoga Therapy and Holistic Counselling are priced as individual sessions rather than packages.

Sessions are not currently claimable through private health insurance in Australia. If you have specific questions about this, please ask during your free intro call.

Packages are set up during or after your free intro call. Single sessions can be booked directly online through the booking page. If you're ready to go and want to skip the intro call, you can book a session directly.

Yes. Zoe is currently completing her Diploma in Holistic Counselling and is taking on a small number of student clients at no cost. You attend three sessions and complete a short feedback form after each one. Learn more here →